Full Financial Management at Your Fingertips. Effective and profitable eGaming requires specialized knowledge of payment processing, risk management and fraud prevention. Spiral Solutions' expert team can assist you with activity and budget management, payment processing and integration with local payment solutions.
Activity and Budget Management
Effective financial planning and monitoring is essential when it comes to managing online casino, poker, bingo and mobile gaming activities. Our team assists with ongoing budget control as well as planning and monitoring of eGaming activities per promotion and acquisition channel. We assist with estimating media costs and cost per acquisition (based on revenues generated).
Payment Processing Consulting
Spiral's relationships with payment processors enable us to provide consulting on payment processing rates and the rules that must be put into place with the processing house. If required, we can liaise and negotiate with local payment processors on your behalf. We can also identify appropriate payment solutions, oversee system integration and provide ongoing monitoring and control.
Fraud management is handled through Know Your Customer (KYC) documentation such as a driver's license, passport, or ID card which correlates with information appearing on substantiating documentation such as utility bills. This information is required to ensure that the person who is reported as having placed the transaction actually did so. Higher processing rates are placed on card-not-present transactions where anti-fraud documentation is not available. We can negotiate optimal processing rates when anti-fraud documentation is already in place.
Spiral is in constant touch with industry developments, so we are able to advise you on new payment processing solutions in your market.
Managing Your Risk
Effective fraud management is a crucial element of a profitable eGaming business. Attempted fraud falls under three categories: chargeback and stolen credit cards, bonus abuse through trying to cheat the system and profit from bonuses, and player collusion in peer-to-peer networks such as poker.
Spiral helps you manage this risk through our understanding of when to put fraud prevention in place. Our familiarity with fraud patterns enables us to identify potential threats based on the bet size and the frequency and volatility of betting patterns. We can also assess whether a specific player poses a higher or lower fraud risk. This allows a system of checks and balances to be put in place that minimizes your risk.