Consumer Retention Services
Spiral's team of retention marketing managers utilize proprietary business intelligence tools in order to analyze, screen, uncover, illuminate and then develop key consumer groups. These consumers receive targeted CRM (Customer Relationship Management) services that extend their consumer lifetime and increase profits for our clients' businesses.
CRM services include:
- Dedicated management of consumer marketing
- Consumer behavior targeting and consumer group segmentation
- Promotion creation, development, management and follow up
- Customer loyalty and VIP programs
- Web site content management
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