01 Land-based Entertainment and Leisure Groups

Your Customers are Already Online. Shouldn't They be Betting with You? Now that recent legislative changes in Europe have opened the door to legitimate eGaming businesses, the eGaming market is growing exponentially. While your land-based business has its own unique attractions, your customers can't always get there. But they can access the Internet for round-the-clock, exciting eGaming entertainment—entertainment you can now supply with your fully branded eGaming offering. Your loyal land-based customers can enjoy your eGaming business any time they choose. Spiral makes it happen.

Create Value for Your Company
By developing a complementary eGaming enterprise such as online poker and casino, you will further leverage your brand, substantially increase customer interaction and significantly boost your revenues. Spiral Solutions has the expertise and experience to get your online poker or casino up and running and earning revenues fast. We work closely with you to understand how to leverage your brand assets to capitalize on the eGaming market and drive your profitability to the next level, all within the regulatory framework. We develop a personalized business plan and create your customized eGaming solution to meet your ROI goals.

eGaming Success Through Spiral's Turnkey Solutions
Spiral makes entering the eGaming market simple. We deliver an end-to-end solution including an award-winning interactive gaming platform, robust back-office system and data reporting and analysis tools. You can offer your customers' best-of-breed poker, casino, sports betting, bingo and mobile casino games, providing them with an unparalleled eGaming experience.

OnCash™, our convenient payment solution, gives your casino customers the freedom to register and purchase credits at your casino or online (depending on their preference) and play on your branded interactive platform. OnCash enables your land-based payment processing systems to operate with online systems, converting physical chips into electronic credits. Spiral helps you make the most of customer information through converting your existing customer database to an online database, giving you realtime information on customer activity and trends.

Convert Foot Traffic into Online Traffic and Vice Versa
Your customers are familiar with your bricks-and-mortar casino and know what to expect. Your online casino has to live up to their expectations, deliver an exceptional eGaming experience from the first visit, and give them great incentives to return. Spiral specializes in customer retention and cross-marketing programs, devising exciting promotions and tournaments to attract your customers to your online casino and keep them playing.

Casino winnings can be converted into online credits*, while loyalty points accumulated online can be redeemed for services at the casino—so your online players have a great reason to return to your land-based location. We devise attractive loyalty programs that deepen your relationship with your customers and single out VIPs for special treatment, giving them personal attention and exclusive rewards.

Popular online satellite tournaments bridge the gap between interactive gaming and land-based locations. Customers who win online tournaments are rewarded by a sought-after seat at a land-based tournament or other high profile land-based events. The excitement generated by satellite tournaments brings your brand to the forefront and increases awareness.

Professional Service and 24/7 Support
Your customers are used to receiving excellent service at your land-based business. They expect the same from your eGaming business. That's why Spiral offers 24/7 customer support to ensure all queries are dealt with promptly and efficiently. All our systems are easy to use and fully compatible with your existing payment systems. The easy to manage back-office system is specially designed to manage interactive gaming systems together with traditional land-based gaming systems. Spiral's team provides you with full training and support to ensure that your new online gaming business runs smoothly from the day it's launched.

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02 Online Operators

Keep Your Customers Onsite and in the Game. Your customers love the thrill and excitement provided by your existing eGaming operation. Now, you can also offer them poker, casino, bingo, sports betting, or mobile gaming—motivating your customers to stay on your site and enjoy the exciting new games. Adding more gaming opportunities not only delights your existing customers, it also enables you to expand your customer base. Spiral Solution's eGaming solutions enable easy entry into regulated eGaming markets, significantly increasing traffic and revenues.

Your Doorway to Regulated eGaming
Each eGaming channel requires specialized expertise in a wide array of services including customer retention, online marketing and promotions, fraud and financial management and regulatory compliance. After consulting with you and evaluating your existing brand assets, we develop and implement a customized end-to-end solution which dovetails with your existing business and meets each channel's stringent regulatory requirements. Spiral works with leading eGaming legal consultants to ensure you successfully navigate the regulatory environment, while optimizing profitability.

Tailored Solutions That Deliver Results
We don't believe in cookie cutter solutions. You have unique assets, capabilities, and competitive advantages. As such, we tailor your solution to meet your specific needs and ROI goals, leveraging your existing site traffic and brand awareness. Spiral can provide you with everything you need to make the most of your eGaming opportunity, enabling you to quickly set up additional online gaming activities including poker, casino, bingo, sports betting and mobile casino.

We provide smooth integration of any third party eGaming platform with our system. Since we are not tied to one specific platform provider, we can "mix and match" to provide you with a customized offering that meets your needs. We integrate all reports from the different systems into Spiral's robust global management system, giving you a single view of your business.

Spiral's extensive knowledge and experience enables you to expand your operations quickly and easily, so that you run a profitable business while effectively managing your risk. Once your new eGaming offerings are up and running, our expertise in marketing and promotions enables you quickly achieve the results you want.

Drive Traffic Through Creative Promotions
Spiral's expertise in devising exciting promotions and tournaments attracts your existing customers to your casino or poker room and converts them into loyal returning customers. We utilize our specialized expertise of player KPIs to achieve ongoing satisfaction and build loyalty. Spiral's real-time data and in-depth analysis on player activity and trends enables promotional activities to be tailored to ensure optimal enjoyment and increased spend.

Specialized Support of All Gaming Activities
Spiral also provides comprehensive services and support of your new eGaming activities. We offer you optimal flexibility in selecting partially or fully outsourced solutions, ensuring that your eGaming business runs efficiently and earns revenues from the very first day.

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03 Mobile Carriers

Grow Your Revenues with Regulated Mobile eGaming. Your customers are already downloading movies, music, and ringtones on their phone—why not give them mobile eGaming excitement too? Now you can transform your customers' phones into an interactive mGaming experience which provides unparalleled entertainment and generates lucrative revenues.

Tailormade Solutions that Deliver Results
At Spiral Solutions, we don't believe in off-the-shelf packages. Since your business is unique, your mGaming solution should be uniquely tailored to leverage your brand assets. Spiral's expert team consults with you on the mGaming process and provides insights on what this business means for you. We look at your specific opportunity and ROI goals, and we discuss which specific solutions can help you reach them.

mGaming enables you to grow your revenues from regulated gaming markets. You can obtain your own license and launch your own branded casino which you can put on your deck and charge for, or become an affiliate. As an affiliate, you obtain an mGaming portal which enables you to monetize your traffic through conversion to casino customers. You obtain revenue share from your customers as long as they continue playing.

Through our mobile gaming division, Spin³™, we tailor custom-made mobile solutions that facilitate your entry into the mGaming world. Spin³'s partnership with Microgaming, the leading developer of online gaming solutions, enables us to deliver a complete offering including mobile casino platform, back-office management tools, marketing services and innovative technologies.

Mobile Gaming Action for Customer Satisfaction
With a wide variety of games such as baccarat, slots, blackjack, roulette, scratch card and many more, there's something for everyone. Our mGaming solutions include the GameWire™ suite of play-for-real casino games, the intuitive SpinSport™ sports betting application and the powerful LottoSpin™ mobile lottery platform.

Our mGaming portfolio is supported on over 2,000 mobile devices including all leading advanced mobile devices and platforms. Supported mobile devices include Apple iPod^®, iPhone^® and iPad^®, BlackBerry^® and Android^™ powered devices, as well as feature phones (e.g. Nokia N series).

The Future Lies in Mobile Billing for Regulated Markets
The mCommerce market is changing rapidly and competition is fierce as revenues from existing content continue to decline. The opportunity lies in commercially viable mobile billing for regulated markets—an area Spiral specializes in. We are the only company to have integrated an mGaming payment processing solution into existing billing systems, enabling mGaming purchases to be charged alongside regular services. We have extensive experience in mobile payment solutions and can provide consulting as well as billing test case studies.

Complete Compliance with mGaming Regulations
Spin³ is the only mobile gambling provider to earn eCOGRA's software accreditation seal, which ensures that development, implementation, maintenance and security of Spin³'s mobile games portfolio and back-office systems represent industry best practice standards.

Professional Support for mGaming Activities
Spiral can provide a unique set of services and support of your mGaming activities, ensuring efficient operation from day one. We offer comprehensive training of your existing call center personnel to provide professional support for your eGaming business and ensure customer satisfaction.

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04 Interactive Media and Content

Captivate Your Customers with Exciting eGaming. Your customers already rely on you for information and entertainment—now you can capture their attention and increase your revenues by providing them with the ultimate eGaming experience. With Spiral Solutions, you can leverage your strong brand and distribution channel to provide your customers with highly profitable interactive content that will keep them coming back for more. Entertain your customers with exciting casino, poker, bingo or mobile casino games, and let them enjoy the fun and excitement of round-the-clock eGaming.

You Know Your Customers. We Know eGaming.
As an established player in the interactive media and content industry, you know your audience. We understand how to convert potential customers into loyal eGaming customers. Together, we can create a lucrative eGaming business for you. We start by looking at your assets and your specific opportunity—how to best utilize your existing channels to generate substantial revenue streams within the regulatory framework. Then, we develop a personalized business plan and craft a specific solution that fully utilizes your capabilities and maximizes ROI.

Your Branded eGaming Solution
If you already have an online presence, we're not going to reinvent the wheel. Instead, we'll assist you to develop a complementary branded eGaming presence that leverages your existing brand equity. If you're new to the online realm, we'll provide you a customized end-to-end solution which provides everything you need to launch and successfully manage an eGaming enterprise including interactive gaming platform, robust back-office systems, customized reporting, marketing systems, and banking and processing solutions.

Effective financial planning, monitoring and fraud management is an essential part of any profitable eGaming business. Our team can assist with risk management and fraud prevention, as well as advise you on payment processing solutions.

Keep Your Customers Online
As an established player in interactive media and content, you're well equipped to devise effective messaging and promotional activities to drive traffic to your eGaming site. However, you'll require tagging and tracking capabilities to evaluate the effectiveness of acquisition sources and promotional activities as well as track customer behavior—areas that Spiral specializes in. Ongoing activity monitoring and results tracking allow effective customer segmentation and targeting based on behavior. Our team can also assist with optimizing cross-marketing efforts for maximum profitability.

Business Intelligence Which Boosts Your Results
Spiral can provide you with realtime information which enables fast reaction to changes in customer behavior and market fluctuations. The detailed data enables comparison of the business plan versus actual daily performance, key performance indicators (KPIs) and targets. Our customized reports enable us to identify areas which require attention and undertake further analysis before making recommendations.

Ensure Ongoing Customer Satisfaction
Your customers already expect to receive a certain level of customer service from your company. Your eGaming offering must meet their expectations and retain their trust. We train your existing call center personnel to provide professional support for your eGaming business and ensure ongoing satisfaction.

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