Career


At Spiral Solutions, it’s our people who help transform our vision, mission, and values into action

If you share our values, are highly motivated and are looking for a challenging position that allows you to be innovative and creative, then Spiral Solutions is the place for you. Spiral offers a wide variety of career opportunities including product marketing, brand management, software development and more.

View our open positions:

IT Support Specialist

Bar Lev Industrial park · Full-time · Intermediate

About The Position

Spiral Solutions is an innovative and results-driven interactive solutions provider, delivering cutting edge results through high-end interactive performance channels, social platforms and advanced technological intelligence.

We are looking for a talented and motivated Junior System Administrator / Helpdesk to help execute and support the company’s technology and customer support strategies.


Major duties & Responsibilities

Operations and Support

·        Perform help desk tasks and assist employees with any IT related issues

·        Create new, remove, and perform maintenance on all user accounts

·        Provision and prepare new employee equipment

·        Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes

·        Reviewing system and application logs, and verifying completion of scheduled jobs such as backups

·        Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies


System Administration Engineering and Provisioning

·        Engineering of system administration related solutions for various project and operational needs.

·        Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, Storage, etc

·        Research and recommend innovative, and where possible automated approaches for system administration tasks

Maintenance

·        Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities. Configure / add new services as necessary

·        Perform periodic performance reporting to support capacity planning

Requirements

·        At least 1 year of relevant experience as system administrator & users support (HelpDesk)

·        Experience with office 365 tenants (create user, manage licenses, permissions and tools)

·        Experience with Active Directory (including Azure AD and hybrid deployments), Windows servers

·        Fundamental understanding of TCP/IP networking: DNS, DHCP, subnets, IP addressing.

·        Hands-on scripting knowledge – PowerShell / Bash

·        Familiarity with Cloud environments –Azure / AWS / GCP

·        Basic knowledge and experience working with virtual environments – VMware/Hyper-V

·        Experience working with Puppet/Chef/Ansible or similar automation and configuration management system

·        Experience with Linux administration - advantage

·        NetApp storage system proficiency – advantage


Skills

·        Strong communication & interpersonal skills

·        Service oriented

·        Exceptional troubleshooting and problem-solving skills

·        High level of English

·        Availability in dynamic working hours

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